The following are some of the most common situations. For further information, you may also consult DSP’s own FAQ for Faculty, which includes useful guidance specific to remote instruction, along with Creating Accessible Content
1. Two of the most common issues relating to online instruction are poor audio and video quality of recorded classes and a need for captioning.
- On audio and video quality: you can request equipment (e.g., microphones and cameras) for remote instruction via the “Get Equipped” link on the Keep Teaching website. Beyond technology, be mindful of the need to speak clearly and at an appropriate pace. Remember that some students are aided by seeing your mouth, so if you are screen sharing a whiteboard or powerpoint, consider having two devices so that you can also have a webcam trained on your face.
- On the need for captioning: The introduction of Kaltura, a web-based video management platform that allows UC Berkeley instructors, students and staff to upload, edit, manage and share videos and other media, is expected to help. Note that processing times for captioning may not be immediate, so uploaded pre-recorded videos may not immediately have captioning. Information and training is available at: Kaltura Service and Supportdls.berkeley.edu/services/kaltura
If you would like to arrange for DSP to provide captioning for your lectures, consult the link DSP, LOAs and accommodations for your students | Center for Teaching & Learning.
2. For DSP accommodations regarding exams, quizzes, and other timed assessments, bear in mind that both bCourses and gradescope offer ways to automatically provide extended time. For students whose exam and quiz accommodations include more than extended time (scribe, etc.), contact the DSP proctoring service as soon as possible to make arrangements